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PHOTO Importing

Welcome to the Importing Page! Here, you'll find a comprehensive step-by-step guide to help you import your footage properly to our server. This guide is designed to ensure that your media is uploaded correctly and efficiently, minimizing any potential issues and optimizing your workflow. Whether you're new to the process or looking for a refresher, this guide will provide all the necessary instructions and tips to make your importing experience smooth and successful.

  • Remove all cards from cameras before starting.

  • In Studio

    Remote

  • Duplicate Folder Template

    * Follow the instructions in this Loom video.

    * Refer to this screenshot for additional help.

  • Copy Lead Cameras Files to Main Camera Folder

    * Copy files from the main camera (camera/card with most clips) to the folder with the shooters name.

    * If the shooter used more than one card, generate a subfolder named with a number corresponding to the number of cards used.

    * Ensure each card gets its own camera folder to avoid duplicate file name issues. - Example here

    * Repeat this process with any other shooters from that day

    * Watch this Loom video for a detailed walkthrough.

    *Lead Shooter is responsible for importing their second photographers files.

  • Wait for All Files to Transfer to the Server

    * Ensure all files are fully transferred to the server before proceeding with your intake.

    * The intake form allows you to save and continue later if needed.

  • Confirm File Counts with Intake

    Fill Out and Submit Intake Form

    Lead Photo Wedding Intake

    Photo Session Intake

  • Instudio

    Return Cards to Their Case and Store in the Safe

    * After completing the intake, return all cards to their case and leave them in the safe for secure storage.

    Remote

    Import all media to an external drive for backup (store all media for 1 year or until studio says its ready for deletion).

  • Data EOW Report

    Photo Wedding Import

    Photo Session Import

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faqs

  • A: No, all importing must be done in the studio to ensure proper handling and security of the footage.

    Generally, all importing must be done in the studio to ensure proper handling and security of the footage. However, if you used your own cards and gear, you can import remotely. This requires a different login to our server, and speeds will vary based on your home internet connection, which can be tested at speedtest.net. Note that importing from home may take longer and may not be as reliable as importing in the studio.

  • No, importing must be completed the night of the event to ensure timely processing and availability of the footage.

  • A: No, transferring your footage to the studio is part of the job and included in every MMC shooter's agreement. All footage must be transferred to the studio before payment is made.

  • A: Yes, you need to wait until the importing process is fully complete before submitting your intake form.

  • A: No, you must wait until all files have successfully uploaded before submitting your intake form.

  • A: If all computers are in use, please wait for an available station or contact a team member for assistance.

  • A: The importing process typically takes approximately 30 minutes.

  • A: If you encounter any issues, please contact the technical support team or a designated team member for assistance.

  • A: Yes, you can import footage from multiple cameras at once, but ensure each camera’s files are placed in their respective folders.

  • A: There are no specific file format restrictions, but ensure all files are compatible with our editing software.

  • A: Yes, you can review your footage during the importing process, but do not interrupt the transfer process.

  • A: Yes, technical support is available. Contact the technical support team or a designated team member if you encounter issues.

  • A: No, all footage must be imported directly from the physical storage media used during the shoot to MMC Servers.

  • A: Yes, you will receive a confirmation message once the import process is successfully completed.

  • A: No, once you submit your intake form, you cannot edit or modify the details. Ensure all information is accurate before submission.