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Videographer’s Portal


Welcome to the newly enhanced central resource hub tailored specifically for the "Shooting Weddings on the Move Mountains Co" team of videographers! We're excited to launch this all-in-one portal, your ultimate resource for everything from video editing to delivery and enhancement. Our goal is to boost efficiency, streamline workflows, and enhance collaboration by bringing together all the crucial tools and information you need in one easy-to-access place.

Stay tuned for continuous updates to keep you equipped with the latest and most relevant resources. This will keep you at the forefront of creativity and innovation in wedding videography. Together, let's take our journey to new heights, empowering each other to create and deliver exceptional video content like never before!


General Information

This section provides foundational knowledge about the videography team and the studio's operational framework. It includes an overview of the portal's purpose and vital information regarding studio locations.

  • 560 Mineral Spring Ave. Suite 2111 Pawtucket, RI 02860

    Entrance location

  • Upon onboarding, you will be assigned an access code to enter the studio.

    The studio is accessible for gear pickup, drop-off, and any other work-related activities.

    Studio Access:

    Use your assigned code to enter the studio.

    Ensure you follow all studio protocols and respect the equipment and workspace.

    If you encounter any issues with access, contact a team member immediately for assistance.

    Having your access code and understanding the studio protocols will help maintain smooth operations and security.


Meetings and Communication

Effective communication and collaboration are key to the success of any team. This section covers the structure of meetings, communication policies, and resources to ensure smooth interactions among team members.

  • Per MMC agreements, all team members are required to attend our MMC meetings. Attendance is mandatory for the monthly meeting held once a month for all shooters. These meetings are essential for staying updated on company policies, procedures, and any new developments.

    Meeting Requirements:

    • Monthly Meetings: Mandatory for all shooters, held once a month.

    • Additional Meetings: May be scheduled as needed and will require your attendance.

    Regular attendance at these meetings ensures that everyone is aligned and informed, contributing to the overall success and professionalism of the team. Please note that attendance will also be considered when grading the tier systems.

  • Talent Development Meeting Link (First Wednesday of Every Month 11:30am EST)

    Town Hall Meeting Link (Every Wednesday at 11am EST) This meeting is optional, but attending is encouraged to receive weekly updates on the company's developments.

  • At Move Mountains Co., we strive to position ourselves as industry leaders in the high-end creative market. Our clients expect premium photo and video services, and it’s essential that our team embodies the same professionalism and excellence. This document outlines our Zoom call etiquette expectations to uphold our brand's high standards. For more details, please see the attached link:

    Zoom Call Etiquette Policy


Scheduling and Timelines

Timely organization and planning are crucial in videography. This section includes resources related to scheduling shoots, meetings, and project timelines to ensure all tasks are executed efficiently.

  • Once you are fully onboarded with the studio, you may be required to complete mandatory training and a tier assessment. After these steps, you will receive regular email notifications about shooting opportunities. These opportunities are assigned on a first-come, first-served basis, so prompt response is crucial.

    While we strive to provide some flexibility, particularly for second shooters and emergencies, couples prefer to know who their shooter is in advance. Therefore, timely communication and scheduling are essential.

    For all necessary forms and additional scheduling resources, please use the intakes portal or the linked form provided in this portal.

  • Use this link to set up a time to confirm all weddings you are planning to shoot for the quarter:

    Schedule Confirmations Calendar

  • If you need to adjust your schedule, please follow the appropriate steps to ensure a smooth transition. If you are looking to drop a wedding, it is your responsibility to find coverage for your assignment. Once you have secured someone to take your place, please complete the scheduling adjustment form linked below. This will help us update our records and ensure that couples are informed about their shooter in a timely manner:

    Scheduling Adjustment

  • To email all videographers, use this group email:

    videographers@movemountains.co

  • Timelines are an integral part of any successful shoot, and weddings are no different. Our timelines are sent out the Monday before the wedding via email and in a group message.

    Expectations:

    Review the timeline promptly upon receipt.

    Address any questions and team logistics within the first 24 hours.

    Avoid last-minute clarifications or changes the day before or the morning of the event.

    Timely review and communication ensure smooth coordination and a successful shoot.


Shooting Guidelines

This section outlines the essential guidelines and best practices for shooting, ensuring that all videographers maintain high standards in their work.

  • Attire:

    All team members, including shooters, are required to wear all-black clothing. This ensures a uniform and professional appearance.

    Shoes:

    Dress shoes or boots are required. Casual footwear, including sneakers and sandals, is not permitted.

    Presentation:

    Clothing should be clean, neatly pressed, and in good condition without any rips, tears, or excessive wear.

    Grooming:

    Personal grooming should reflect the professionalism of our company. Hair should be neatly styled, and facial hair should be well-groomed.

    Compliance:

    The dress code is strictly enforced with a zero-tolerance policy. Non-compliance may result in immediate disciplinary action, up to and including termination of employment.

    Purpose:

    The dress code is designed to ensure that our team reflects the high standards and professionalism of Move Mountains Co, aligning with the upscale environments in which we operate. It also helps maintain consistency and fosters a sense of unity among team members.

    By adhering to these guidelines, we can ensure that we represent Move Mountains Co with the highest level of professionalism and respect for our clients and venues.

  • Move Mountains Co maintains a strict and professional dress code to ensure that our team presents a cohesive and polished image, consistent with the high-end and upscale venues we serve. Adherence to the dress code is mandatory, with a zero-tolerance policy in place.

    Male Example

    Female Example

  • Here’s a link to the “How We Do It” portal. This resource will provide you with a comprehensive understanding of how to shoot a MMC wedding.

    HWDI Portal

  • Here’s a link to our on-the-go field guide designed to help you capture all the shots we’re aiming for. Please keep it open while shooting to ensure your work matches the quality of the examples!

    Shooter Field Guide


Workflow and Processes

To maintain efficiency and quality, this section includes resources on key workflows and processes that videographers should follow.

  • Intakes Overview

    Intakes are essential reports that each team member must fill out at the end of the event. They serve several critical purposes:

    Daily Report:

    Provide a summary of how the day went, including any notable events or issues.

    File Counts:

    Document the number of files and footage captured during the event.

    Invoicing:

    Intakes are also used for invoicing, ensuring accurate and timely payment for your work.

    Submission Requirements:

    Intakes must be submitted the night of the event after the footage has been delivered to the studio and uploaded. Timely submission ensures smooth processing and helps maintain high standards of service and accountability.

  • The importing process is a crucial step to ensure that all footage and audio from your shoots are properly transferred and organized. This process involves several key steps, from removing all cards from equipment to uploading and organizing files on the server. As the primary shooter, you are responsible for ensuring that all event footage and audio, including your second shooter’s cards, are uploaded correctly.

    For an in-depth, step-by-step breakdown of the importing process, please refer to our detailed guide here. This guide covers everything you need to know to complete the import process smoothly and efficiently.

    Importing Portal

  • At any point, you can request a tier assessment if you believe you have progressed and qualify for the next stage as an MMC shooter. To initiate this process, fill out the prescreen questionnaire, and a team member will reach out to you.

    If you need to view the tier assessment slides, you can do so here. This resource will provide you with a detailed understanding of the criteria and expectations for each tier level.

    Tier Assessment Prescreen

    Tier Program Slides

  • Book Feedback Session

    At Move Mountains Co, we are committed to investing in our team, fostering continuous improvement, giving back to our community, and ensuring our clients receive the highest quality video production services.

    Our core values revolve around the belief that our team's growth directly contributes to our success. We provide regular feedback and are always available to answer questions to help you enhance your video production skills and performance. Whether you are looking to refine your techniques or seek guidance on your professional journey, we are here to support you.

    We encourage our team members to schedule dedicated feedback sessions to discuss their progress and areas for improvement. You can easily book a session through this link: Schedule a Feedback Session.

    At Move Mountains Co, we believe that by investing in our people, we create a positive impact on our community and deliver exceptional results for our clients. Your development is our priority, and we are committed to helping you reach your full potential.


Certifications and Licensing

Understanding certifications and licensing is crucial for legal compliance and professional growth. This section provides information on obtaining necessary certifications and licenses.

  • We are excited to announce that we will be incorporating Super 8 filming for all our upcoming wedding videos. This unique format will add a beautiful, nostalgic touch to our work, and it's essential that everyone is fully knowledgeable about the Super8 Rhonda.

    Important Steps:

    1. Read the User Guide: Familiarize yourself with the features, operation, and maintenance of the Rhonda CAM by reading the user guide here:

    Super8 Guide

    2. Complete the Test: Ensure you are ready to shoot with the Super 8 by taking this mandatory test:

    Super8 Test

    We will be checking all submissions and tracking completion.

    3. Schedule Training if Needed: If you need additional in-studio training, please schedule a session using this

    In Studio Training

  • Here is an instruction on how to obtain your drone license:

    FAA Site

    Please use this study guide from FAA to prepare yourself for the test:

    FAA Study Guide

    Here is also a Youtube study guide:

    Youtube Study Guide

    There will be 2 hours given to take the test and 60 questions in total. You need to get at least 42 correct.

    The test costs $175 which you will get reimbursed if you pass.

    A Temporary License will be available within 7 business days after passing.


Rewards and Payments

Recognizing hard work and ensuring fair compensation are vital for team morale and productivity. This section covers the rewards system and payment processes.

  • At MMC, we value the hard work and dedication of our shooters. To show our appreciation, we've established a comprehensive rewards program designed to recognize and reward your efforts.

    Our rewards program includes various incentives and benefits tailored to enhance your experience and motivate continual excellence. From performance bonuses to exclusive perks, we strive to provide meaningful rewards that align with your contributions.

    For a detailed breakdown of the different rewards available, please visit our Rewards Program Page. This page provides all the information you need to understand the program and how you can benefit from it.

  • Item descriptionFrequently Asked Questions: Payments for Contractors

    When will I receive payment for my work?

    Payments for contractors are made on a Net 30 basis, which means you will receive your payment 30 days from the delivery of the completed project.

    What does "Net 30" mean?

    "Net 30" refers to the payment term where your payment is due 30 days after the final delivery of the project. For example, if you deliver the project on September 1st, you can expect to receive payment by October 1st.

    How is the delivery date determined?

    The delivery date is the day when the project is finalized and submitted to the client. Once the project is officially delivered and accepted, the 30-day payment period begins.

    What happens if there is a delay in the project delivery?

    If there is a delay in the project delivery, the Net 30 payment term will begin from the new delivery date. Payment will be made 30 days from when the project is successfully delivered and accepted.

    How will I know when the project has been delivered?

    You will receive a notification once the project is delivered. This notification will include the delivery date, which you can use to calculate when your payment will be made.

    Who do I contact if I haven't received payment after 30 days?

    If you haven't received your payment after the 30-day period, please contact the payroll team at payroll@movemountains.co. They will assist you in resolving the issue.

    Can I request early payment?

    Currently, early payment requests are not accommodated. All payments are processed on the Net 30 schedule as outlined in your contract.

    How are payments processed?

    Payments are processed through the payment method you provided during onboarding. Please ensure your payment details are up to date in the portal to avoid delays.

    What should I do if I notice an error in my payment?

    If you notice any discrepancies in your payment, please reach out to the payroll team immediately with the details of the issue at payroll@movemountains.co. They will investigate and correct any errors as quickly as possible.


 

FAQS

  • You can bill 56 cents per mile after the first 120 miles (roundtrip) from our Providence location.

    Travel Calculator

  • Bill for the contracted time only. This is the time the couple has booked us for. For example, if the couple has contracted us for 8 hours from 12 PM to 8 PM, you bill for those hours regardless of early arrival for gear pickup or event setup. Billable time starts and ends according to the scheduled shooting time, not your return to the studio or other activities.

  • Tier assessments can be scheduled at any point throughout the year. Use the link found in this portal to schedule a time for an assessment. First, submit the prescreen questionnaire, and a manager will reach out to determine whether an assessment is necessary.

  • Yes, insurance is mandatory for all shooters at Move Mountains Co. It protects you, your equipment, and the company from potential liabilities and unforeseen events. Having insurance ensures that you are covered in case of accidents, equipment damage, or other incidents that may occur during a shoot.

    Insurance Recommendation

  • For HR Needs:

    Email: hr@movemountains.co

    For Scheduling Needs:

    Email: scheduling@movemountains.co

    Please use the appropriate email address for your specific needs to ensure your inquiries are directed to the right team and addressed promptly.